Forgotten Your Password or Locked Out?
Visit the BU SSPR password reset tool to reset your password or unlock your account by following the on-screen instructions.
Need to change your BU Password?
You can update your password by:
- Using BU SSPR password change portal
- Pressing Ctl+Alt+Delete on a BU Windows machine and selecting ‘Change a password’.
- On a BU Mac: open the Menu Bar, click the BU logo, choose ‘Change password’, then ‘Reset password’ to access the Microsoft recovery page
Creating your Password
Your BU password must be at least 12 characters long, different from your last 12, include a mix of letters, numbers, and special characters (excluding ‘:’ and |), and avoid recognisable words or personal details.
Need any more help?
Contact the IT Service Desk to log a job online or call 01202 965515, freephone 0808 196 2332.
Not Registered for Self-Service Password Reset Yet?
To use BU’s SSPR tool, you need to register first. Go to https://www.office.com, sign in with your user ID followed by @bournemouth.ac.uk, and follow the on-screen instructions.